Returns & Exchanges
At Kravitz, we are committed to providing you with high-quality electronics and office supplies. If you are not completely satisfied with your purchase, you can return or exchange your items within 14 days of receipt, provided they are in their original packaging and unused.
Verify Eligibility
Ensure your electronic device is in its original, unopened packaging with all seals intact and that you have the original proof of purchase.
Contact Customer Support
Reach out to our service team via email or phone to receive a Return Authorization number and confirm the nearest drop-off location.
Pack and Ship
Securely pack the item to prevent damage during transit and include all original accessories, manuals, and the warranty certificate.
Refund Processing
Once our technicians inspect the returned unit, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing